By using this website, and/or purchasing our products, and/or commissioning our services, SHAO (the “Company”) and/or shaonewyork.com (the “Site”), you agree to the Terms of Service and Privacy Policy contained herein. The Company and the Site are owned and operated by SHAO New York Inc. (“SHAO”). Commissioning the Company’s services and/or accessing the Site will constitute your acceptance of these Terms of Service. Please do not commission our services or use the Site if you do not agree to these terms.

SHAO reserves the right to change the nature of this relationship or revise these Terms of Service at any time. Please review these Terms periodically. Your continued access, viewing, browsing, or use of the Site, or commissioning of the Company’s services after changes are posted, constitutes your acceptance of those changes, whether or not you have reviewed them. If you violate any of these Terms of Service, your access may be canceled and you may be permanently banned from using the Site. Changes will not apply to services already commissioned unless required by law.

Content

You acknowledge that the Site contains information, data, software, photographs, graphics, music, sounds, and other materials (collectively, “Content”) protected by copyrights, trademarks, trade secrets, rights in databases, and other proprietary rights. All Content is protected in all forms, media, and technologies existing now or hereinafter developed. You may not modify, remove, delete, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or otherwise exploit any Content in whole or in part. You may make copies of select portions of the Content for personal use only, provided you maintain all copyright, trademark, and proprietary notices. Except as expressly provided, you may not upload, post, reproduce, or distribute Content without permission from SHAO or the relevant rights holder.

Nothing on the Site should be construed as granting any license or right to use any Content without express written permission.

Trademarks

SHAO and related marks, whether designated by “®”, “TM”, “SM”, or similar, are registered, pending, or unregistered trademarks or service marks of SHAO in the United States and other countries. Our graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of SHAO. SHAO’s trademarks and trade dress may not be used in connection with any product or service without our permission, in any manner likely to cause confusion, or in any manner that disparages or discredits SHAO. All other trademarks appearing on this website are the property of their respective owners.

Your Use of the Site

You may not use any automated or manual process to access, copy, monitor, or in any way reproduce or circumvent the navigational structure or presentation of the Site or its Content. You may not attempt to gain unauthorized access to any part of the Site, any systems or networks connected to the Site, or any SHAO server. You may not probe, scan, or test the vulnerability of the Site or any network connected to the Site, or breach the security or authentication measures. You may not interfere with the proper functioning of the Site or any transaction, forge headers, manipulate identifiers, impersonate anyone, or use the Site for unlawful or prohibited purposes.

Purchases; Other Terms and Conditions

Additional terms and conditions may apply to commissioned services, purchases, and specific features of the Site. If there is a conflict between these Terms and any specific terms for a feature or service, the specific terms will control.

SHAO’s obligations, if any, regarding its products and services are governed solely by the agreements pursuant to which they are provided. SHAO may make changes to products, services, or prices at any time, without notice. Materials related to products and services may be out of date; SHAO makes no commitment to update these materials.

Customer agrees that all charges for products or services are irrevocable and may not be challenged or charged back. If payment is disputed and the customer does not pay the cost of the chargeback within 30 days, SHAO may pursue collection and any legal remedy, including recovery of attorney fees and costs.

Customers agree not to make, publish, or communicate defamatory or disparaging remarks about SHAO, its business, or employees.

Any dispute arising from this agreement shall be settled by arbitration administered by Mediation and Civil Arbitration, Inc. d/b/a RapidRuling in accordance with its Commercial Arbitration Rules. The place of arbitration shall be New York, New York, and hearings may be held via video or telephone conference.

Privacy

SHAO’s Privacy Policy applies to your use of this Site, and its terms are made a part of these Terms of Service by this reference. By using the Site, you acknowledge that internet transmissions may not be completely private or secure. See our Privacy Policy below for more information.

Site-Provided Email and Postings

SHAO may allow users to send messages or post content on the Site. SHAO is not responsible for user-generated content and may monitor, accept, or remove postings at its discretion. You may not use Site features to post or transmit unlawful, abusive, harassing, defamatory, or otherwise objectionable content; advertisements or solicitations; impersonate others; or share personal or confidential information.

Links to Other Sites

The Site may contain links to third-party websites as a convenience. SHAO is not responsible for and does not endorse the content of such Linked Sites.

Disclaimers

The Site is provided “AS IS” and “as available.” SHAO does not warrant uninterrupted or error-free operation, or the accuracy, integrity, or completeness of Site Content, products, or services. No advice or information from SHAO creates any warranty. Use of the Site is at your sole risk.

Limitations of Liability

To the fullest extent permitted by law, SHAO disclaims all liability for any indirect, consequential, exemplary, incidental, or punitive damages, including lost profits, even if advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold SHAO, its officers, employees, agents, and affiliates harmless from any claims or expenses (including attorneys’ fees) made against SHAO by any third party due to your use of the Site or violation of these Terms.

Violation of These Terms

SHAO may disclose any information it has about you if deemed necessary in connection with a violation of these Terms, or as required by law. SHAO may, at its sole discretion and without prior notice, terminate your access to the Site for any reason.

Governing Law; Dispute Resolution

By accessing this website, you agree that New York law governs these Terms and any agreements entered herein. Any dispute is subject to the exclusive jurisdiction of the courts of New York.

Export

You agree to comply with all U.S. export laws and regulations regarding the transmission of information and software.

Survival

Any provisions of these Terms of Service imposing continuing obligations will survive termination of these Terms.

Collecting Information

SHAO collects personal information when you sign up, use our products or services, visit shaonewyork.com or our showrooms, or enter promotions. We may combine information about you with data from business partners or other companies. When you make a purchase, we retain your shipping, billing, and measurement information for future orders. We also automatically receive and record information from your browser, such as your IP address, cookie information, and requested pages.

Use of Information

We use your information to:

• Personalize your experience
  
  
• Fulfill orders and provide services
  
  
• Improve our offerings
  
  
• Contact you and provide updates
  
  
• Conduct research and analysis
  
  

Cookies

SHAO may set and access cookies on your device to enhance your experience on the Site. Cookies help us recognize you, offer personalized content, and facilitate your use of the website. You may decline cookies via your browser, but this may affect your Site experience.

Your Information

You can edit your SHAO account information at any time. SHAO may send you communications such as service announcements and newsletters, which are considered part of your account. You may unsubscribe from promotional communications at any time.

Confidentiality and Security

SHAO does not rent, sell, or share personal information with third parties except:

• With trusted partners who work on our behalf under confidentiality agreements
  
  
• When required by law or court order
  
  
• To enforce our Terms of Service
  
  
• If SHAO is acquired by or merged with another company (you will be notified before your information is transferred and becomes subject to a new policy)
  
  

SHAO maintains physical, electronic, and procedural safeguards to protect your information.

Policy Updates

SHAO reserves the right to update or modify this policy at any time. Significant changes will be communicated by email or by a prominent notice on the Site. Continued use of shaonewyork.com after changes constitutes your agreement to the new terms.

Contact

If you have questions about these Terms, contact us at:
SHAO New York Inc.
hello@shaonewyork.com
shaonewyork.com